Gages Lake Auto Repair

(847) 752-522118409 W. Gages Lake Rd, Gages Lake, IL 60030Mon - Fri: 7:30 AM - 5:30 PM
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984 reviews

Our Other Location Lake Villa

(224) 372-8250

211 Lake Ave Lake Villa, IL 60046

Mon - Fri: 7:30 AM - 5:30 PM

Other Lake Villa Location

5

I've been taking my vehicles to Gages Lake Auto for years. Most recently my car's heater/defrost was getting too hot and I periodically smelled burnt plastic while driving. I brought my car to GLA and they fixed the problem at a reasonable price.

Thank you, Christine, for your loyalty to Gages Lake Auto. We appreciate your kind words and are glad we could help with your car's heating issue. If you have any more questions or concerns, please don't hesitate to reach out. We're here to serve you!

- Gages Lake Auto
5

I have been taking my vehicles to Gages Lake Auto for years. We always are taken care of without a problem. The quality of the front desk to the shop is top notch. My whole family takes their vehicles to Gages Lake Auto.

Thank you, Rick, for your loyalty to Gages Lake Auto! It's wonderful to hear that you and your family trust our team with your vehicles. We take pride in providing top-notch service from start to finish, ensuring that each visit is a seamless experience. We appreciate your kind words and look forward to continuing to exceed your expectations in the future!

- Gages Lake Auto
5

You are so dependable. Always great service with detailed explanation of what needs to be done.

Thank you, Mike, for your feedback! We're thrilled to hear that you consistently receive top-notch service with detailed explanations. Your satisfaction is our top priority, and we look forward to providing you with the same level of dependability in the future.

- Gages Lake Auto
3

I used to really enjoy bringing my car here. I commute from Kenosha to Highland Park, and having a loaner while my car was being serviced was always a huge help. Unfortunately, my recent experiences have been disappointing. But the most recent appointment may have been too much for me. I requested service Online but never received confirmation of my booking. I also didn’t receive the usual reminder the night before, which meant I had to reach out myself on the day of the appointment for clarification. By the time I did, the appointment had already passed, and no one followed up when I missed it. My family has trusted this location with our vehicles for several years, so this lack of communication was surprising and frustrating. I hope this is something that can be improved moving forward

Thank you for sharing your feedback. We’re very sorry for the frustration caused by the lack of appointment confirmation and reminder. We’re glad we were able to get you in and provide a loaner once we connected, but we understand the earlier breakdown should not have happened. We’re reviewing our scheduling and notification process to ensure this is improved moving forward. We truly value your loyalty and appreciate you bringing this to our attention.

- Gages Lake Auto
5

They found the issue with my headlights and saved me over $2000 compared to the OEM quote! Thank you so much! GREAT JOB!

We are happy we could assist and help you save on your 2020 Hyundai Santa Fe!

- Gages Lake Auto
5

Professional service on the 2006 Prius. Thanks for keeping it in such good condition with regular maintenance.

Thank you Teresa for the five star review! We are happy to hear about your positive experience with us. Providing professional service to our customers is our top priority. We look forward to continuing to keep your 2006 Prius in excellent condition!

- Gages Lake Auto
5

Very happy with the service... especially the comped battery. The loaner car is also a big benefit as well.

Thank you, Bill! We're happy to hear about your positive experience. Your satisfaction is our top priority, and we look forward to providing you with exceptional service in the future.

- Gages Lake Auto
5

Gages Lake auto is always fair, highly communicative, accommodating, and friendly. I trust them with all my automotive needs.

We are thrilled to hear about your positive experience at our shop, Jennie! Thank you for the kind words and your trust in us. We strive to provide the best service to our customers and it's great to know that our efforts have not gone unnoticed. We look forward to serving you again in the future!

- Gages Lake Auto
5

I had been working with a specific Mitsubishi dealership to fix my EGR valve for 4 months and getting the run around, Gages Lake had my car 3 days and had it fixed beautifully! The staff was very knowledgeable and kind and they worked so efficiently to get my car back in perfect shape. I will absolutely return to them for future needs!

Thank you for choosing us, Amy! It's fantastic to hear that your experience with us was so positive. We strive to provide our customers with top-quality service and an efficient, hassle-free experience, so we're thrilled that you were satisfied with our work. We appreciate your kind words and look forward to assisting you with any future automotive needs.

- Gages Lake Auto
5

Great service and staff is very nice and helpful.

Thank you Elaine for your amazing five-star review! We are thrilled to hear that you had a great experience with our service and that our staff was helpful and friendly. We strive to provide the best customer service possible, and it's always rewarding to receive such positive feedback. We look forward to serving you again in the future!

- Gages Lake Auto
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Gages Lake Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gages Lake Auto (847) 548-2277 if you have any issues in accessing any area of our website.